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SWA Forms not updating when saving

Robert_Osterberg

Robert_Osterberg Customer Adept IT Monkey ✭✭

September 2018 in Asset Management

So when updating a SWA and saving the form never reloads it just stays greyed out. After sometime i reloaded the page and the Information i entered is stored on the Item. i get this error in the dev console. Hopefully someone can shed some light into this matter. Portal version 8.9.1.2016 ITAM version 2014 Q4 (v7.9.2016.151)

Image: https://us.v-cdn.net/6026663/uploads/editor/gb/fyyvyrm22dd2.jpg

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seth_coussens Member Ninja IT Monkey ✭✭✭✭

December 2018 Answer ✓

Can you check the status of your platform service? I'm guessing it is not running or that IIS took over the endpoint and that is what is causing the issue. You can browse to platform/api to see if the platform is up and running correctly.

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seth_coussens Member Ninja IT Monkey ✭✭✭✭

December 2018 Answer ✓

Can you check the status of your platform service? I'm guessing it is not running or that IIS took over the endpoint and that is what is causing the issue. You can browse to platform/api to see if the platform is up and running correctly.

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Robert_Osterberg Customer Adept IT Monkey ✭✭

December 2018

@seth_coussens
So this problem no longer exist after 8.9 version i think. i Got som workaround code that also helped so i am good for now. Thx for response

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