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Update of existing assets whenever a new CI is created

Stoyan_ChalakovStoyan_Chalakov Customer IT Monkey ✭
Hi Guys,

When I check the HA Sync Workflow I see that Hardware Assets are updated, based on the following properties:

Asset Tag
Serial Number

Does this mean that if I have a Hardware Asset (a Computer) (for example imported over the asset import app) and it has a Staus "X" and then the respective CI gets created with a Statuis "Deployed" for examlpe, that the Hadrware Assert won't be updated by the sync workflow?

Or long story short: How exactly are hardware assets being updated? 

Many thanks in advance!

Best Answer


  • Stoyan_ChalakovStoyan_Chalakov Customer IT Monkey ✭
    Hi Brett,
    thanks for your valuable input. This helps indeed!
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