We are planning on using change management within our environment but at the present stage I cant seem to locate anywhere within the analyst portal that allows for change requests to be created, managed and completed.
It seems like it has to be done through the SCSM console. The only thing I can find is the Change Calender which I believe is just a calendar to show the changes scheduled but doesn't have the functionality of creating the change request.
is this correct? That change requests are only created within the SCSM console?