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Errors in Application Log Licenses

Peter_Nordqvist

Peter_Nordqvist Customer Adept IT Monkey ✭✭

January 2019 in Self-Service Portal - Community

Hi, our Application log is filling up with errors about license:

Source: WebPortal
Description:

An error happened with a scheduled task:

System.AggregateException: One or more errors occurred. ---> System.AggregateException: One or more errors occurred. ---> System.Data.SqlClient.SqlException: Procedure or function 'spUpdate_Licenses' expects parameter '@SelfservicePortalLicense', which was not supplied...................

And:

Unable to validate license. Error: No license found.

Anyone else got this?

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James_Atance Cireson Support Advanced IT Monkey ✭✭✭

February 2019 Answer ✓

Hey Peter,
Can you log a support ticket and state your license key so the team can see whats going on here.

Cheers
James

5

Answers

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Peter_Nordqvist Customer Adept IT Monkey ✭✭

January 2019

And also this:
ValidateHeaderAntiForgeryTokenAttributeError
System.Web.Mvc.HttpAntiForgeryException (0x80004005): The required anti-forgery cookie "__RequestVerificationToken" is not present.

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Peter_Nordqvist Customer Adept IT Monkey ✭✭

February 2019

@James_Atance
Something you have a clue about?

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James_Atance Cireson Support Advanced IT Monkey ✭✭✭

February 2019

Hey Peter,

Within the Portal can you go to Admin Settings > License Settings.
Can you confirm that everything has a license next to it, ie under the SSP section & AP section

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Peter_Nordqvist Customer Adept IT Monkey ✭✭

February 2019

Were running Communityportal with license only for ARO

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James_Atance Cireson Support Advanced IT Monkey ✭✭✭

February 2019

Can you send me a pic of that whole screen please (blur out the keys) :-)

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Peter_Nordqvist Customer Adept IT Monkey ✭✭

February 2019

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James_Atance Cireson Support Advanced IT Monkey ✭✭✭

February 2019 Answer ✓

Hey Peter,
Can you log a support ticket and state your license key so the team can see whats going on here.

Cheers
James

5

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