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Data Synchronization from Configuration Manager WMI Errors

I've noticed these errors in my PlatformLog and wonder if it's a WMI issue on the CC server or on the SCCM server

Main Critical 2019-02-06T13:45:18.5451117-08:00: Starting data synchronization from Configuration Manager on up to 2 parallel threads.
Main Exception 2019-02-06T13:45:41.7636182-08:00: HResult: -2146233088, Source: , Message: The WS-Management service cannot process the request. The WMI service or the WMI provider returned an unknown error: HRESULT 0x80041001 , InnerException: ,  StackTrace , TargetSite:
Main Exception 2019-02-06T13:45:41.7636182-08:00: HResult: -2146233088, Source: Cireson.ConfigurationManager.Portal.Core, Message: The WS-Management service cannot process the request. The WMI service or the WMI provider returned an unknown error: HRESULT 0x80041001 , InnerException: ,  StackTrace    at Cireson.ConfigurationManager.Portal.Core.ConfigMgrAdapter.CimObjectReader`1.Read() in D:\a\1\s\CMP.Core\CMP.Core\ConfigMgrAdapter\CimObjectReader.cs:line 238

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Answers

  • Michael_AidinovichMichael_Aidinovich Cireson Solution Architect Advanced IT Monkey ✭✭✭
    Hi Sandy,

    I suspect an old version WMI on the SCCM but before updating it would be best to schedule a quick call.  I'll reach out to you via email to schedule.

    Thanks,
    Mike
  • Sandy_WoodSandy_Wood Customer IT Monkey ✭

    Hello Mike,

    I believe I fixed my issue. I found that I had granted our service account to the Full Administrator security role but upon further inspection found that the security scopes were not set correctly. Once I changed it to All Instances I was able to sync perfectly.


  • Sandy_WoodSandy_Wood Customer IT Monkey ✭
    Thanks!
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