Class "Trouble Ticket Analyst Comment" extension

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  Geoff_Ross Cireson Consultant O.G.

  February 2019 Answer ✓

  Hi @Roman_Nepomniashchii,
  
  Its in System.WorkItem.Library
  
  See https://systemcenter.wiki/?GetElement=System.WorkItem.TroubleTicket.AnalystCommentLog&Type=ClassType&ManagementPack=System.WorkItem.Library&Version=7.7.16.0 for all details on this class.
  
  Geoff

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  Roman_Nepomniashchii Customer IT Monkey ✭

  February 2019

  Geoff_Ross said:

  Hi @Roman_Nepomniashchii,
  
  Its in System.WorkItem.Library
  
  See https://systemcenter.wiki/?GetElement=System.WorkItem.TroubleTicket.AnalystCommentLog&Type=ClassType&ManagementPack=System.WorkItem.Library&Version=7.7.16.0 for all details on this class.
  
  Geoff

  thank you!

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  Adam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭

  February 2019

  In the event you are ever wondering what Class an MP is in, the console provides a rather easy way of discovering this. Just click the down arrow next to the magnifying glass search in the top right hand corner and choose Advanced Search. Then Browse for a Class, choose "All basic classes" from the drop down, and then search for the class. Here you can see the Class and its corresponding MP.
  
  This process is actually fairly similar to when you build a new email subscription as you browse for a class, can optionally change the drop down from "Frequently Used" to "All basic classes" and the UI reveals the same information. But it doesn't do this on Edit as you can't re-target the class you want the subscription to use.
  
  
  

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