Notification Trouble Ticket Analyst Comment

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  Jeff_Lang Customer Ninja IT Monkey ✭✭✭✭

  February 2019

  @Roman_Nepomniashchii
  

  
  

  try exporting the management pack, and finding the line that has the criteria on it and check it to see if it has a "seedrole="target"' on it.
  

  
  

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  Roman_Nepomniashchii Customer IT Monkey ✭

  February 2019 edited February 2019

  Jeff_Lang said:

  @Roman_Nepomniashchii
  

  
  

  try exporting the management pack, and finding the line that has the criteria on it and check it to see if it has a "seedrole="target"' on it.
  

  
  

  no, there is no such
  
  

  <Rule ID="NotificationSubscription_d3d68742_b2d7_4e86_93d9_e4a3301a0b55" Enabled="true" Target="SystemCenter!Microsoft.SystemCenter.SubscriptionWorkflowTarget" ConfirmDelivery="true" Remotable="true" Priority="Normal" DiscardLevel="100">

          <Category>System</Category>

          <DataSources>

            <DataSource ID="DS" TypeID="SystemCenter1!Microsoft.SystemCenter.CmdbInstanceSubscription.DataSourceModule">

              <Subscription>

                <InstanceSubscription Type="f14b70f4-878c-c0e1-b5c1-06ca22d05d40">

                  <AddInstance>

                    <Criteria>

                      <Expression>

                        <And>

                          <Expression>

                            <SimpleExpression>

                              <ValueExpression>

                                <Property State="Post">$Context/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem.TroubleTicket.AnalystCommentLog']/IsPrivate$</Property>

                              </ValueExpression>

                              <Operator>Equal</Operator>

                              <ValueExpression>

                                <Value>False</Value>

                              </ValueExpression>

                            </SimpleExpression>

                          </Expression>

                          <Expression>

                            <UnaryExpression>

                              <ValueExpression>

                                <Property State="Post">$Context/Path[Relationship='CustomSystem_WorkItem_Library!System.WorkItemHasParentWorkItem' TypeConstraint='CustomInfopulseServiceRequestExpansion!ClassExtension_f07ab478_e130_4b01_bd66_817252260419']/Property[Type='CustomInfopulseServiceRequestExpansion!ClassExtension_f07ab478_e130_4b01_bd66_817252260419']/Category$</Property>

                              </ValueExpression>

                              <Operator>IsNotNull</Operator>

                            </UnaryExpression>

                          </Expression>

                        </And>

                      </Expression>

                    </Criteria>

                  </AddInstance>

                </InstanceSubscription>

                <PollingIntervalInSeconds>60</PollingIntervalInSeconds>

                <BatchSize>100</BatchSize>

              </Subscription>

            </DataSource>

          </DataSources>

          <WriteActions>

            <WriteAction ID="WA" TypeID="SystemCenter1!Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowTaskWriteAction">

              <Subscription>

                <VisibleWorkflowStatusUi>true</VisibleWorkflowStatusUi>

                <EnableBatchProcessing>true</EnableBatchProcessing>

                <WindowsWorkflowConfiguration>

                  <AssemblyName>Microsoft.EnterpriseManagement.Notifications.Workflows</AssemblyName>

                  <WorkflowTypeName>Microsoft.EnterpriseManagement.Notifications.Workflows.SendNotificationsActivity</WorkflowTypeName>

                  <WorkflowParameters>

                    <WorkflowParameter Name="SubscriptionId" Type="guid">$MPElement$</WorkflowParameter>

                    <WorkflowArrayParameter Name="DataItems" Type="string">

                      <Item>$Data/.$</Item>

                    </WorkflowArrayParameter>

                    <WorkflowArrayParameter Name="InstanceIds" Type="string">

                      <Item>$Data/BaseManagedEntityId$</Item>

                    </WorkflowArrayParameter>

                    <WorkflowArrayParameter Name="TemplateIds" Type="string">

                      <Item>3ec89284-ad78-ce1e-6041-93ef47f42f92</Item>

                    </WorkflowArrayParameter>

                    <WorkflowArrayParameter Name="PrimaryUserRelationships" Type="string">

                      <Item>$Context/Path[Relationship='CustomSystem_WorkItem_Library!System.WorkItemHasCommentLog' SeedRole='Target' TypeConstraint='CustomSystem_WorkItem_Library!System.WorkItem']/Path[Relationship='CustomSystem_WorkItem_Library!System.WorkItemAffectedUser' TypeConstraint='System!System.User']$</Item>

                    </WorkflowArrayParameter>

                  </WorkflowParameters>

                  <RetryExceptions />

                  <RetryDelaySeconds>60</RetryDelaySeconds>

                  <MaximumRunningTimeSeconds>7200</MaximumRunningTimeSeconds>

                </WindowsWorkflowConfiguration>

              </Subscription>

            </WriteAction>

          </WriteActions>

        </Rule>

  
  

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  Roman_Nepomniashchii Customer IT Monkey ✭

  February 2019

  Jeff_Lang said:

  @Roman_Nepomniashchii
  

  
  

  try exporting the management pack, and finding the line that has the criteria on it and check it to see if it has a "seedrole="target"' on it.
  

  
  

  Is only this
  <Item>$Context/Path[Relationship='CustomSystem_WorkItem_Library!System.WorkItemHasCommentLog' SeedRole='Target' TypeConstraint='CustomSystem_WorkItem_Library!System.WorkItem']/Path[Relationship='CustomSystem_WorkItem_Library!System.WorkItemAffectedUser' TypeConstraint='System!System.User']$</Item>
  

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