Renaming a list in Service Manager and for the new name to appear in the analyst portal
I was wondering if its possible to rename a list in service manager and for the new name to appear in the portal.
E.g. we are currently using Change Category but I have been asked to change it to "Change Type". How ever the option is greyed out and its part of a sealed management pack. is there any easy way to rename the list?
the other option is to create a new list using scsm list and MP using list maker, seal the MP, import the MP, extend the class of the template but it seems like a lot of work just to rename a list.
I was hoping there was an easy way.