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Can I show the parent title in the my work view

Tina_Sams

Tina_Sams Customer IT Monkey ✭

March 2019 in Analyst Portal

Hello,
In the my work view I have a number of review activities, is it possible to show the title of the parent change in this view? At the moment the view doesn't mean much and I keep going in and out of the activities to find the right one!

For example:

Image: https://us.v-cdn.net/6026663/uploads/editor/jd/6ce2yc5vh761.png

Thank you for any help!

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Tina_Sams Customer IT Monkey ✭

March 2019 Answer ✓

Thank you Mike, I'll give it a go

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Michael_Aidinovich Cireson Solution Architect Advanced IT Monkey ✭✭✭

March 2019 edited March 2019

Hi Tina,

The My Work view is an OOB view and cannot be modified. It can however be copied, modified and placed on the Navigation pane as a replacement to the OOB My Work view. Creating Cireson Views KB’s are available on the Cireson Support Portal. If you’re not comfortable performing this procedure you could leverage the OOB activity functionality. By clicking the checkbox on an RA it displays the RA summary including Parent WI ID and Title.

By clicking on the < or > you can quickly scroll through and see the Parent ID and Title.

That functionality OOB will get you half way there. Otherwise creating a custom view will achieve your goal.
Thanks,
Mike

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Tina_Sams Customer IT Monkey ✭

March 2019 Answer ✓

Thank you Mike, I'll give it a go

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