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All-inclusive notification solution
It would be great to have an "All-inclusive notification solution".
What I mean is ONE app for all mail notifications with more options to set.
Where you can chose one main template (layout).
Now we are generating mail notifications from 3 different sources:
- SCSM Notify Analyst for the assignment changes
- SCSM Action Log Notify for the comment updates
- SCSM Notification-Subscriptions for all other notifications
- It's difficult to use the same templates for all three notification ways. So in worst case every template looks different.
- You always have to think first, where to edit/change a specific notification
I know that's whining at a high level, thanks for your great tools, but that would simplify our usage even more.