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Differentiation between Platform Logs

Shane_White

Shane_White Cireson Support Super IT Monkey ✭✭✭✭✭

April 2019 in All Other Feature Requests and Ideas

Hi Community,

I was diagnosing someones Platform issues today in regards to both the Portal and Remote Support as they had both instances on the same server. However when it came to troubleshooting I found out that due to the log location being the same the errors were writing to the same file, which made it confusing to troubleshoot the issues.

I think it would be better to have the Logs either in a different folder for each product or have the name of the log different for each product.

Thanks,
Shane.

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Submitted · Last Updated April 2019

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Geoff_Ross Cireson Consultant O.G.

April 2019

Hey Shane,

There is a Platform SystemSetting called "LogFilePath" that you can use to change the location of the log file.

Geoff

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