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I am getting, An error occurred while processing your request with Business Service class

Chris_JordanChris_Jordan Customer Adept IT Monkey ✭✭
Only seems to happen with Business Service, doesn't happen with Hardware assets or Locations etc.


  • Shane_WhiteShane_White Cireson Support Super IT Monkey ✭✭✭✭✭
    Hi @Chris_Jordan

    Can you view these Business Services in the SCSM Console? If not does your user role you are apart of have access to them?

    When you navigate to this page if you hit F12 to open Developer tools and refresh the page do you get any errors on the 'Console' tab?

    Also can you check the WebConsole Log and Cireson Cache Builder logs from the following locations to see if any obvious errors in here?

    Cache Builder Logs: C:\inetpub\CiresonPortal\bin\logs\cachebuilder.log

    Web Console Logs: C:\inetpub\CiresonPortal\Logs\WebConsole.log



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