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Text prompt mentions(ish) funcionality

Gabriel_LencesGabriel_Lences Member IT Monkey ✭
Hi,
I don't know if this was posted somewhere, but it would be pretty amazing if a user could use a function similiar to the mentions functionality (currently present in comments) in text field prompts when submitting SR/IM's. User would enter @ or and start typing and the results (AD users) would show up as he would type and would be added as a related item to the request.

I know this can be done with an easy query input, but this idea bypasses the need to set up this query and I believe a lot of users (an analysts alike as this would save them a lot of time setting up the queries) would welcome this feature :)

G. 

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Answers

  • Brett_MoffettBrett_Moffett Cireson PACE Super IT Monkey ✭✭✭✭✭
    Hi @Gabriel_Lences
    You could do this now with a Workflow\Automation if you wanted to.
    Not as clean as having it built in to the solution, I agree, but possible none-the-less.
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