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Incident form missing Reviewer on RA

Alexander_OinesAlexander_Oines Customer IT Monkey ✭
Hi Community, 

Our organization have the need of beeing able to add RA's to IR's. By adding the following code to the incident.js we can see the Activities tab on the incident form, and with the custom "Add Activity task" we are able to add RA's to IR's. 
"{
            name: "Activities",
            content: [
                {
                    customFieldGroupList: [
                        {
                            name: "Activities",
                            type: "activities"
                        }
                    ]
                }
            ]
        },"
Only issue is the Reviewer grid doesn't load the reviewers. 
Anyone have any tips on how to resolve this? 
Thanks. 


Best Answers

  • Alexander_OinesAlexander_Oines Customer IT Monkey ✭
    Answer ✓
    Hi @Geoff_Ross  
    Thanks for your quick answer. 
    Do you have any tips on where i would find this in the admin settings? 
  • Shane_WhiteShane_White Cireson Support Super IT Monkey ✭✭✭✭✭
    Answer ✓
    Hi @Alexander_Oines

    Go to Admin Settings > Group Settings

    Then you need add the Type Projection here

    Thanks,
    Shane.

Answers

  • Alexander_OinesAlexander_Oines Customer IT Monkey ✭
    Answer ✓
    Hi @Geoff_Ross  
    Thanks for your quick answer. 
    Do you have any tips on where i would find this in the admin settings? 
  • Shane_WhiteShane_White Cireson Support Super IT Monkey ✭✭✭✭✭
    Answer ✓
    Hi @Alexander_Oines

    Go to Admin Settings > Group Settings

    Then you need add the Type Projection here

    Thanks,
    Shane.
  • Alexander_OinesAlexander_Oines Customer IT Monkey ✭
    Hi @Shane_White

    Great, thank you both for you quick replies. I'll give it a try. 

    -
    Alex
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