We recommend reviewing what is submitted before posting, in case your idea has already been submitted by another community member. If it has been submitted, vote for that existing feature request (by clicking the up arrow) to increase its opportunity of being added to Cireson solutions.
For more information around feature requests in the Cireson Community click here.
Portal Team Requests view to include resolve/closed jobs like My Requests
At the moment the 'Team Request' view only shows active jobs. Once a job is resolved/closed it disappears from the list. ,
If a member of a support group wants to see the status of a job somebody else in their group has submitted, they can only do so if the job is still active.
'My Requests' view shows active and resolved, with an additional link to closed jobs.
We have a need for some teams to be able to see all the jobs their team members have submitted regardless of their status.