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Notify Analyst - 'Skip notification if Activity Status is not In-Progress' option for MA

Nick_Flint

Nick_Flint Customer Advanced IT Monkey ✭✭✭

May 2019 in All Other Feature Requests and Ideas

Add a 'Skip notification if Activity Status is not In-Progress' option to the Manual Activity -> Support Group changes section in the Notify Analyst app.

In our use case, we are creating Manual Activities inside of a parallel activity and setting the support group property via a PowerShell activity. In the Notify Analyst app -> Manual Activities -> Support Group changes we have the 'Enable Create Workflow' not enabled and the 'Enable Update Workflow' and 'Enable In-Progress' workflows enabled. The supports groups receive two notifications for the same Manual Activity; presumably from both the Update & In-Progress workflows getting triggered.

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Thomas_Peter Customer IT Monkey ✭

July 2019

Yes please, this option is absolutely necessary!

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