Search Service Catalog - enhance word search hits
I'm trying out the Comunity SSP from Cireson, with the intent on going into production and probably buy the licensed Portal & Aadvanced Service Offerings later on if we like it. However, I'm pretty unhappy with the ability to search for service offerings in the service catalog.
I think Offering Search
engine seems to need a little tweaking.
When I search for an offering in the Service Catalog, it only shows up if you type the FULL word from the offering title.
Let me give you an example:
Let's say that I have 3 offerings:
- ‘I need access to the computer’
- ‘I have issues with a computer’
- ‘I want to access the computersystem’
(Notice that there is no space between computer and system in offering #3.)What I’m trying to achieve is that, when I in the Cireson Portal search in the Service Catalog offerings, and type in the word ‘computer’ it shows all the 3 offerings.
At the moment, what I experience is that it only shows me offering #1 and #2..
Is there any way to enable search hits on part of the word?