using the portal for HR requests - restricting access and permissions on portal
Our Human Resource section has asked to be on boarded onto the Cireson Analyst portal and the Self Service Portal as well. I will be having a discussion with the director of HR of how to achieve this but my concerns are mainly around privacy and confidentiality which comes with the nature of work of HR.
Is it possible to restrict "active work" somehow or get all tickets that come in for HR set to a different tab/dashboard that is only visible to HR staff/analysts and HR tickets do not go to the "active work" queue?
has anyone else on boarded HR onto the portal? if so, how did you go about getting it done in terms of access and ensuring privacy?