Edit Existing Comments
I've been trying to figure out if its possible to edit an existing Analyst/End User Comment using the portal.
Reason for wanting this is that sometimes comments can be inappropriate or contain sensitive data (passwords) that shouldn't be in there. All I've found online are about creating new comments but all I want to do is change existing ones.
Been playing around with it in custom.js and I can do something along the lines of:
pageForm.viewModel.AppliesToTroubleTicket.set("Comment", "My new comment content"));
Seems fine, I can see my changes in the viewModel but clicking Apply/Submit doesn't save them.
Is there any way to accomplish something like this?