Put an activity on hold without affecting other activities in the request
We have a request that has multiple activities that run concurrently. If a team needs to put their activity on hold, the only way is to put the whole request on hold which then means that the other activities are automatically also set to on hold. We want to be able to still progress the other activities even if one of them is put on hold (due to requiring more information etc.).
Is this possible?
We need to consider how an SLA on the request might be affected too but that is less urgent at the moment.