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No content visible on Change Calendar

Martyn_Fearn

Martyn_Fearn Customer Adept IT Monkey ✭✭

November 2019 in Analyst Portal

We created a custom calendar to show all of our Change Requests. We used this discussion to create it:

https://community.cireson.com/discussion/985/portal-change-calendar/p1

Until recently everything was working fine but now no CRs are displayed at all. The Calendar is visible just no content.

We have promoted some Console Views to the Portal that show CRs in various stages and these are all still working (ruling out work item permissions I guess).

The only permissions we have set for the Calendar are on the Navigation Node and given we can see the calendar I would think that this is working okay.

Does anyone have any idea what might be causing this behaviour?

TIA

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Martyn_Fearn Customer Adept IT Monkey ✭✭

November 2019 Answer ✓

Hi @donson_pham
Thanks for this.
A colleague found the answer on another community discussion. Somebody had created a Change with a Scheduled End Date but no Start Date.
All good now, thanks.

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Donson_Pham Partner Advanced IT Monkey ✭✭✭

November 2019

Hi @Martyn_Fearn
Did you lose your CRs on the calendar after a portal upgrade? If you did, what was the portal version before?

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Martyn_Fearn Customer Adept IT Monkey ✭✭

November 2019 Answer ✓

Hi @donson_pham
Thanks for this.
A colleague found the answer on another community discussion. Somebody had created a Change with a Scheduled End Date but no Start Date.
All good now, thanks.

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