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Login with E-Mail address

Adam_Stoppa

Adam_Stoppa Customer IT Monkey ✭

December 2019 in Self-Service Portal - Community

Is there a possibility to login with an e-mail address and not only with username ?

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Shane_White Cireson Support Super IT Monkey ✭✭✭✭✭

December 2019 Answer ✓

Hi @Adam_Stoppa
No unfortunately this is not possible, sorry for any inconvenience.
You can alter the Login message so it looks like this to stop any confusion on your end user side of things:

Thanks,
Shane

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Shane_White Cireson Support Super IT Monkey ✭✭✭✭✭

December 2019 Answer ✓

Hi @Adam_Stoppa
In the Portal as an Admin User go to your name in the top right, and go to Localisation settings, tick show already translated and look for this:

Edit the Override column to whatever you want it to say!
Hope this helps 😊
Thanks,
Shane

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Adam_Stoppa Customer IT Monkey ✭

December 2019 Answer ✓

Thanks

0

Answers

Options
Shane_White Cireson Support Super IT Monkey ✭✭✭✭✭

December 2019 Answer ✓

Hi @Adam_Stoppa
No unfortunately this is not possible, sorry for any inconvenience.
You can alter the Login message so it looks like this to stop any confusion on your end user side of things:

Thanks,
Shane

1
Options
Adam_Stoppa Customer IT Monkey ✭

December 2019

Hi Shane_White
thank you for the answer.
how do i do that ?

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Shane_White Cireson Support Super IT Monkey ✭✭✭✭✭

December 2019 Answer ✓

Hi @Adam_Stoppa
In the Portal as an Admin User go to your name in the top right, and go to Localisation settings, tick show already translated and look for this:

Edit the Override column to whatever you want it to say!
Hope this helps 😊
Thanks,
Shane

5
Options
Adam_Stoppa Customer IT Monkey ✭

December 2019 Answer ✓

Thanks

0

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