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Service Request via Web API

Hello

I ran a request "api/V3/WorkItem/GetWatchlistByWorkItemId?workitemId=e1b75bda-0455-4880-6918-1669720115cb" to get a Service Request by GUID but the response I got was

{

 "success": false,

 "message": "Invalid License. Analyst Portal License is required to access this endpoint.",

 "exception": null

}

Is there a call to get a workitem like SR via Web Api without Analyst Portal Licence?

Best Answer

  • Justin_WorkmanJustin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭
    Accepted Answer

    @Steffen_Dobritz - The "free" (unlicensed) Analyst Portal is exclusively for Incident Management. The API calls won't work without a license.

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