Self Service Portal/Analyst Portal - "Submit" on a RO Spins Endlessly
I installed the Cireson Analyst portal a little while back and we're attempting to put some RO's/SO's on the self service side. When I try to submit any of these items, it basically loads constantly without ever submitting.
I have only ever installed the community Analyst Portal, so I'm not sure if I maybe need to install components from the Self Service community edition as well.
I know it isn't a permissions issue because I have the same offerings on the Microsoft Portal and am able to submit tickets using these offerings. So a few questions
- Do I need to install a Self Service Portal? Does the analyst portal contain that?
- Are there any logs I can look at to figure out why this might be happening?
Any insight would be appreciated!