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Request offering wont update .Net Regular Expression

Lorenz_Benn

Lorenz_Benn Partner IT Monkey ✭

February 2020 in Analyst Portal

Hello Cireson Folks,

one of my request offerings text fields was updated with a simple .Net Regular expression "\w" and a Tooltip

None of those has been applied on that request offering. I re-synced the cached data like its explained here:

https://support.cireson.com/KnowledgeBase/View/1142#/

It didn't update the request offering

So I don't know how to proceed, any help would be appreciated

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Shane_White Cireson Support Super IT Monkey ✭✭✭✭✭

February 2020 Answer ✓

Hi @Lorenz_Benn
One thing you could try is just un-publishing the request offering and re-publishing it.
Then restart the cache builder and see if you see the change.
When altering the request offerings I noticed for most things unless you unpublish and publish the published date does not change and the CacheBuilder doesn't detect the change.
Thanks,
Shane

1

Answers

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Shane_White Cireson Support Super IT Monkey ✭✭✭✭✭

February 2020 Answer ✓

Hi @Lorenz_Benn
One thing you could try is just un-publishing the request offering and re-publishing it.
Then restart the cache builder and see if you see the change.
When altering the request offerings I noticed for most things unless you unpublish and publish the published date does not change and the CacheBuilder doesn't detect the change.
Thanks,
Shane

1
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Lorenz_Benn Partner IT Monkey ✭

February 2020

Okay I thought the full resync would be enough. Will do the unpublishing the next time, when I am able to shutdown the portal

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