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Incident Form Main Form - Hide Configuration Item Item Pull Down

Dear All,

Is there a way to hide configuration item Item pull down (only) on the main incident form?




  • Gerhard_GoossensGerhard_Goossens Customer Advanced IT Monkey ✭✭✭
    edited February 2020

    Copy the Incident.js from C:\inetpub\CiresonPortal\Scripts\forms\templates\ to C:\inetpub\CiresonPortal\CustomSpace\

    Remove the lines and save the file

                                name: "AffectedConfigurationItems",
                                type: "affectedItems"

    You will need to refresh your browser cache for changes to take effect.



  • CaterhamITSupportCaterhamITSupport Member IT Monkey ✭

    Thanks for the help but this would remove both items though?

    I would like to leave the user affected item but remove configuration item.

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