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Cireson Forms Help

CaterhamITSupport

CaterhamITSupport Member Advanced IT Monkey ✭✭✭

February 2020 in General Discussion

Dear All,

I have setup forms for support groups in incident.js (to be able to view their own custom fields etc dependent on AD group).. I have a problem though when moving tickets from support groups to another that required fields need to be selected even though some fields are present in one support group form and not another.

I need to be able to hide fields on the incident.js if the support group is equal to a value when its changed from one value to another, is this easy to do and if so can someone help?

Daniel

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Geoff_Ross Cireson Consultant O.G.

February 2020

Hi Daniel,
Making fields required or not based on a value is possible because you can use an expression for a value in the custom form.
eg Required: (pageForm.viewModel.TierQueue.Name === 'Desktop')
However, hiding it is a bit more work. It would require some custom JS, bound to the change event of that field that checks the values and hides and shows as required.
That's something Cireson Consultancy Services can help you learn how to do.
Geoff

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