We recommend reviewing what is submitted before posting, in case your idea has already been submitted by another community member. If it has been submitted, vote for that existing feature request (by clicking the up arrow) to increase its opportunity of being added to Cireson solutions.
For more information around feature requests in the Cireson Community click here.
Dynamic Forms - Incident.js / fields are shown dependent on items selected
Would it be possible to have dynamic forms which work across multiple support groups.
We have an issue where some fields are required for some support groups and not others.
The issue means that say for example a required field for IT Service Desk would need to be set before transferring to another support group where this field is not needed.
It would be good if for example the form was dynamic in that when the support group is changed certain fields could drop off which would work in conjunction with groups and forms / incident.js.
This would similar to the way certain fields are present or not in advanced request offering.