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Dynamic Data error

Gerhard_GoossensGerhard_Goossens Customer Advanced IT Monkey ✭✭✭

I see the following errors in the dynamic data log. I have done all the reset and sync options in the troubleshooting tab. I have also restarted the platform service.

It is only IRs and SRs that is not syncing.


2020/05/21 6:09:08 PM +02:00 - Processed 30000 entities for updates in [Cached_MT_System_Domain_User] 151533(ms)

2020/05/21 6:08:17 PM +02:00 - Processed 20000 entities for updates in [Cached_MT_System_Domain_User] 101468(ms)

2020/05/21 6:07:47 PM +02:00 - Processed 0 entities for updates in [Cached_MT_System_Build] 645(ms)

2020/05/21 6:07:47 PM +02:00 - Processed 0 entities for updates in [Cached_MT_Microsoft_SystemCenter_BusinessService] 686(ms)

2020/05/21 6:07:46 PM +02:00 - Processed 0 entities for updates in [Cached_MT_Microsoft_AD_Printer] 815(ms)

2020/05/21 6:07:45 PM +02:00 - Exception Processing Cached_MT_System_WorkItem_ServiceRequest Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding. ran for 30208(ms)

2020/05/21 6:07:28 PM +02:00 - Processed 10000 entities for updates in [Cached_MT_System_Domain_User] 52157(ms)

2020/05/21 6:07:14 PM +02:00 - Processed 1 entities for updates in [Cached_MT_System_WorkItem_Incident_GeneralSetting] 875(ms)

2020/05/21 6:07:13 PM +02:00 - Exception Processing Cached_MT_System_WorkItem_Incident Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding. ran for 30268(ms)

2020/05/21 6:06:43 PM +02:00 - Processed 0 entities for updates in [Cached_MT_System_SoftwareUpdate] 653(ms)

2020/05/21 6:06:42 PM +02:00 - Processed 6 entities for updates in [Cached_MT_System_SoftwareItem] 866(ms)

2020/05/21 6:06:40 PM +02:00 - Processed 399 entities for updates in [Cached_MT_System_RequestOffering] 3428(ms)

2020/05/21 6:06:37 PM +02:00 - Processed 0 entities for updates in [Cached_MT_System_Environment] 671(ms)

2020/05/21 6:06:35 PM +02:00 - Processed 50 entities for updates in [Cached_MT_UODL_Remote_Site] 1257(ms)

2020/05/21 6:06:35 PM +02:00 - Processed 5 entities for updates in [Cached_MT_Computer] 1172(ms)

2020/05/21 6:06:34 PM +02:00 - SmRelationshipType Delete processing complete: 0 deleted

2020/05/21 6:06:34 PM +02:00 - SmRelationshipType Beginning delete processing for non-dynamic set.

2020/05/21 6:06:34 PM +02:00 - SmRelationship Delete processing complete: 0 deleted

2020/05/21 6:06:27 PM +02:00 - SmRelationship Beginning delete processing for non-dynamic set.

2020/05/21 6:06:26 PM +02:00 - Relationships Synced: 1330000

Best Answer

Answers

  • Adam_DzyackyAdam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭

    Those errors look familiar to me...what version of the portal/platform is this?

  • Gerhard_GoossensGerhard_Goossens Customer Advanced IT Monkey ✭✭✭

    @Adam_Dzyacky

    Current Portal Version: 9.9.5.2016

    Management Pack Version: 7.7.2016.220

    Platform Cache Version: 3009.9.5

    Platform Version: 5.3.13

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