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ARO - Dynamically Change Template
For example - unlock account and reset password. Right now, this would be a runbooked scenario wherein the runbook evaluates what was picked an then acts accordingly. Per the suggestion here, based on what choice was initially picked would flip what template was invoked behind the scenes. Thereby allowing multiple request processes front-ended by a minimum number of Request Offerings.
This not only streamlines things from an end user request perspective, but enables more individuals across a department to be involved in the creation of process without having to rely on custom runbooks being created.