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Dashboard page shows old version for other users

Stephane_Bouillon Customer Advanced IT Monkey ✭✭✭

October 2020 in Analyst Portal

Hi, I made updates to a dashboard page and some search queries. I see the updated page correctly, but when other users open the page they get an old version. How can I force a refresh of the page for them ?

I already restarted the Cireson Cache, restarted the Platform Cache, recycled the IIS application pool, logged the user out and in again, cleared the browser cache and pressed CTRL-F5.

What else can I do ?

Stephane

Answers

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Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

October 2020

@Stephane_Bouillon - I would expect some of that combination to have fixed the view for them! You can try doing the following in the browser's Dev tools console:
app.clearAllLocalStorage()
Then close and re-open the browser.

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