how are you reporting on IR, SR, CR ?
We have gone live some weeks ago and I have a request to give a weekly reporting for the IT board.
- I am currently looking at report services using the console. I am quite happy with standard reporting for IR but only for this type of work item. Reports for SR is not developed.
- I also look at the cireson dashboard but for me this is more operational dashboard for the service desk manager and it seems too static in terms of data selection.
- Finally, I have read a very good article on how to export data to power bi with powershell from Seth Coussens