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Cireson - Knowledge Base

Dear All,

Is there a way to upload a document / attach a file to a knowledge base article?

Kind Regards

Daniel

Best Answer

  • CaterhamITSupportCaterhamITSupport Member IT Monkey ✭
    Answer ✓

    I actually sorted this now by uploading a document to SSRS DWH and can http ref it in a KB.

    All ok and thank for the help.

    Daniel

Answers

  • Gabriel_LencesGabriel_Lences Customer Advanced IT Monkey ✭✭✭

    Hi Daniel,

    not that I'm aware of unfortunately. The knowledge base part of the portal needs a LOT of improvements, i brainstormed some ideas in this thread. https://community.cireson.com/discussion/comment/20432#Comment_20432

  • CaterhamITSupportCaterhamITSupport Member IT Monkey ✭

    Ok maybe I can create a folder in the root of the CiresonPortal folder and put documents in there. Each KB could reference files in there.

    How would I secure them though i.e. how to secure the url / folder with username and password / authenticate?

  • CaterhamITSupportCaterhamITSupport Member IT Monkey ✭
    Answer ✓

    I actually sorted this now by uploading a document to SSRS DWH and can http ref it in a KB.

    All ok and thank for the help.

    Daniel

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