Where are Team Requests View Groups Stored in Database?
Nick_Flint
Customer Advanced IT Monkey ✭✭✭
In the Admin Settings -> Group Settings -> Team Requests View Groups list, you can only view 5 groups at a time. This makes managing the list difficult. I'd like to be able to query the database directly for these records but can't find where they are stored. Does anyone knew where I can find those records in the database?
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Geoff_Ross
Cireson Consultant O.G.
Hi @Nick_Flint
They are SCSM objects of the type Cireson.GroupForm. You will find them in the ServiceManager DB or I guess you could cache them to the Platform Cache.
However, to create or update them, you will need to go via the SCSM SDK, PowerShell is probably best here.
Geoff
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OptionsNick_Flint
Customer Advanced IT Monkey ✭✭✭
Thanks, @Geoff_Ross. I was looking for the team request view group listing; but you got me in the right neighborhood: [ServiceManager].[dbo].[MT_Cireson$MyTeamViewGroup]
I thought since it was a portal feature it would be in ServiceManagement and didn't think to look in ServiceManager.
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Answers
Hi @Nick_Flint
They are SCSM objects of the type Cireson.GroupForm. You will find them in the ServiceManager DB or I guess you could cache them to the Platform Cache.
However, to create or update them, you will need to go via the SCSM SDK, PowerShell is probably best here.
Geoff
Thanks, @Geoff_Ross. I was looking for the team request view group listing; but you got me in the right neighborhood: [ServiceManager].[dbo].[MT_Cireson$MyTeamViewGroup]
I thought since it was a portal feature it would be in ServiceManagement and didn't think to look in ServiceManager.