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Externally facing portal

JP_anderson

JP_anderson Customer IT Monkey ✭

March 2021 in General Discussion

I have remote users who would like to be able to access the service portal without using a VPN. We would also like to give external vendors the ability to create tickets in the portal.

I'm not sure where to start. Are there any guides on how to best complete this?

Thank you 🙂

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Gabriel_Lences Customer Advanced IT Monkey ✭✭✭

March 2021 Answer ✓

Hi Jason,
These Blog posts from Cireson might help you get started! 🙂
Defining the Hybrid Environment - Remote Access Blog Series - Part 1 - Cireson
Using Azure Tools to Remotely Access SCSM - Remote Access Blog Series - Part 2 - Cireson

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Shane_White Cireson Support Super IT Monkey ✭✭✭✭✭

March 2021 Answer ✓

I would definitely recommend the Azure App Proxy if you are already in the Azure space.. it's so easy to setup and very easy to use.
https://docs.microsoft.com/en-us/azure/active-directory/manage-apps/application-proxy

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Answers

Options
Gabriel_Lences Customer Advanced IT Monkey ✭✭✭

March 2021 Answer ✓

Hi Jason,
These Blog posts from Cireson might help you get started! 🙂
Defining the Hybrid Environment - Remote Access Blog Series - Part 1 - Cireson
Using Azure Tools to Remotely Access SCSM - Remote Access Blog Series - Part 2 - Cireson

1
Options
Shane_White Cireson Support Super IT Monkey ✭✭✭✭✭

March 2021 Answer ✓

I would definitely recommend the Azure App Proxy if you are already in the Azure space.. it's so easy to setup and very easy to use.
https://docs.microsoft.com/en-us/azure/active-directory/manage-apps/application-proxy

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JP_anderson Customer IT Monkey ✭

March 2021

Awesome! thanks!

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