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Custom approval icons in grid

Magnus_LundgrenMagnus_Lundgren Partner IT Monkey ✭
edited March 2021 in Community Uploads

When working with multiple SR / CR its hard to keep track if it’s been approved. There is always a risk that someone goes ahead with the request without it being approved.

This customization will add icons to all SR and CR that have review activities.


·        Green check for approved / completed.

·        Red X for rejected, failed or skipped.

·        Round “progressbar” for in progress or pending.


To install it add custom.js to your C:\inetpub\CiresonPortal\CustomSpace\custom.js.

Copy custom-ApprovalIcons.js to C:\inetpub\CiresonPortal\CustomSpace

Run ApprovalIcons-DashboardQuery.sql on your Cireson portal database “Servicemanagement” to add the custom dashboard query.

Most of the code is taken from @Martin_Blomgren Custom quick assign work item to me from grid — Cireson Community

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