Marek_Lefek
Customer Advanced IT Monkey ✭✭✭
Hi, I need to select all failed RB activities , is there a table or view in portal database to get all failed runbooks?
I find it in ServiceManager but parent objects as SR, CR are in different tables and it complicate query.
I want to select all unnormal workitems as failed RB, activities with null status.
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Answers
Is there a particular reason this needs to be a SQL query? What's the end goal?
I would like to display "problem" workitems as a SQL table widget in dashboard.
Creating query in SCSM DB where workitems are seperated according to type is not easy.
Ahh got it. So when you say a "Problem Dashboard" you're looking for a grid of Incidents, Service Requests, Change Requests, or Release Records that are Failed, because they would have an associated Failed Runbook?