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Blank page is showing with only left hand menu icons

Adam_StepinskiAdam_Stepinski IT Monkey ✭Customer IT Monkey ✭
When a user is opening the portal for the first time, the homepage shows top and left-hand banners only. The main part is blank and its content is visible after clicking ‘Home’ button only. When the users access the portal again the issue no longer persist. Would it be possible to show home content from the beginning to avoid new user confusions?

Best Answers


  • Adam_StepinskiAdam_Stepinski IT Monkey ✭ Customer IT Monkey ✭
    Hi Joe,

    Thank you for your answer, but I'm unable to find enduserhomepage setting under Admin Settings on the Portal. May it related to the portal version? Currently we are using Portal Version:
  • Adam_StepinskiAdam_Stepinski IT Monkey ✭ Customer IT Monkey ✭
    Got it! Thanks Joe 
  • Joe_BurrowsJoe_Burrows Super IT Monkey ✭✭✭✭✭ Cireson Devops Super IT Monkey ✭✭✭✭✭
    No worries Adam :smile:

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