Home Service Manager

Temp files taking up a huge amount of storage

Gerhard_GoossensGerhard_Goossens Customer Advanced IT Monkey ✭✭✭

Good day everyone,

Has anyone experienced the issue in the screenshot below. Im not sure why it is so big or if I can delete the files.

This is on one of our portal servers that is also a secondary management server. I have not checked the other servers yet


Best Answer

  • Geoff_RossGeoff_Ross Cireson Consultant O.G.
    Answer ✓

    @Gerhard_Goossens No idea why do big but fine to delete. Its just the console cache data for each user. If you have had lots of different users use the console on that server over a long time, I guess it could be that big.

    If you delete, it will rebuild for each user as they launch the console next so it would be interesting to see if it get back to that big.

    See https://www.techguy.at/fix-scsm-console-issues/ for for info.

    Geoff

Answers

  • Geoff_RossGeoff_Ross Cireson Consultant O.G.
    Answer ✓

    @Gerhard_Goossens No idea why do big but fine to delete. Its just the console cache data for each user. If you have had lots of different users use the console on that server over a long time, I guess it could be that big.

    If you delete, it will rebuild for each user as they launch the console next so it would be interesting to see if it get back to that big.

    See https://www.techguy.at/fix-scsm-console-issues/ for for info.

    Geoff

  • Gerhard_GoossensGerhard_Goossens Customer Advanced IT Monkey ✭✭✭

    Thanks for this.

    I checked the other servers and it is only tho two secondary/portal servers that have many files in that folder.

    The strange thing is, we don't use the console at all, I only use it for portal admin and I only use the console on the primary workflow server or this.

    I deleted all the files older than today. I will also monitor it and maybe do a script to auto clean the files in that directory each day.

Sign In or Register to comment.