Alfie_Thomas
Customer IT Monkey ✭
Hi guys,
Does any have a report via the Service Desk but it you can change the people you show like a parameter filter that matches the below.
Shows the assigned user with every ticket and status.
Thanks in advance.
Alfie.
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Answers
Hi @Alfie_Thomas
It is possible to add custom value filters to queries within the widgets that make it easy to change key values of a report. (As detailed here: How To: Dashboard Widgets - How to override default token value (cireson.com))
However, only an admin can do this and it is not a simple user enabled solution.
There is a feature request in the community for this feature and I suggest going in to vote for it so it gets in front of the dev team as soon as possible.
Filters in Cireson dashboards — Cireson Community