Automatically assigning specific MA's on a work item based on the owner of the parent work item.
I am looking for a way to set a work item so that when an analyst assigns the work item to themselves, it goes thru and updates specific MA's on the ticket to have the same owner. We essentially have a termination process ticket that comes thru and we want to have it set so when an analyst assigns the main ticket to themselves, it will also assign specific MA's to that individual as well. I know that I can use a template to have assignments at creation, but we are looking for a way to do this dynamically after the ticket is created and only when the name Assigned Analyst for the parent work item is set.
We are also looking to have the Scheduled Start Date on some activities to be set dynamically based on the create date of the ticket.
Does anyone have any experience with this or have any suggestions?