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Announcements / Current Issues Widget

Rhiannon_Jones

Rhiannon_Jones Customer IT Monkey ✭

November 2022 in Service Manager Portal Feature Requests

We are quite often running with a number of 'live' issues, which we will use the announcements feature for and works well, however when you start to get more than 3 or 4 we run the risk that our users don't read them properly or spot the new ones.

It would be good to have another widget as part of the recent home page ones that allow us to display our current issues or general workarounds/information either within the home page or on a dedicated page, that then allows the main announcements banner to be used for more critical incidents or outages.

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5 votes

Active · Last Updated November 2022

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Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

November 2022

@Rhiannon_Jones - I love this idea! We've got a lot going on right now but we might be able to take a look after the holidays.

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