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Control who receives the message

Amanda_Hore

Amanda_Hore Customer Adept IT Monkey ✭✭

September 2016 in Service Desk Ticker

When you create an Announcement via SSP you can control who sees the message.

Is there anyway to do this with the Ticker app, or does it always go to all users? I cannot see anywhere when creating the announcement about how to do that.

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Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

September 2016 Answer ✓

Hi Amanda

This is currently not possible with the Service Manager ticker it is sent to all computers listening for annoucements, the ConfigManager Ticker however will soon be able to target user collections:

https://community.cireson.com/discussion/696/

Regards
Joe

5

Answers

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Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

September 2016 Answer ✓

Hi Amanda

This is currently not possible with the Service Manager ticker it is sent to all computers listening for annoucements, the ConfigManager Ticker however will soon be able to target user collections:

https://community.cireson.com/discussion/696/

Regards
Joe

5

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