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Can you print or export search results?

Bryant_Richards

Bryant_Richards Customer IT Monkey ✭

September 2016 in Service Manager Portal Feature Requests

Is there a way to print or export search results on the portal or console? We often have report information that we would like to export out of the portal but there isnt a way that we can find to do so. We can see all the information generated by a search but we cant figure out how to export it for use in meetings or internal reports. Can you add a print or export report button so we can do that please?

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6 votes

Submitted · Last Updated September 2016

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Candice_Yeudall Customer Advanced IT Monkey ✭✭✭

September 2016

Unfortunately SCSM was designed thinking you would never need to print anything, there are 3rd party apps out there to print IRs but other than trying to create a report you are not going to find an easy way to print. This has been of great frustration for our people, as they often want a print out of what they can see in the custom views and we cannot give them one.

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Nicholas_Velich Cireson Consultant Ninja IT Monkey ✭✭✭✭

September 2016

Agreed. Don't know of a way to print from grids in the Portal either-- would be a fantastic feature request!

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