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Restrict who can PUBLISH KB Articles

Chris_Keander

Chris_Keander Customer Advanced IT Monkey ✭✭✭

May 2016 in Service Manager Portal Feature Requests

Currently there is only one AD group that controls who can create AND publish KB articles. I would like to have more control over this where there is one AD group controlling who can create, and another controlling who can publish (approve.)

15

15

15 votes

Submitted · Last Updated May 2016

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Jonathan_Boles Customer Ninja IT Monkey ✭✭✭✭

May 2016

Absolutely agree - our organization is continuing to use SharePoint because of this limitation. Would love to see this added in 6.0!

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