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Is there away of showing the created date

Mark_GearyMark_Geary Customer IT Monkey ✭
Is there away of showing the created date on the top bar where it says Incident or service request. If not is there any way of showing the date on the on the general page 

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Best Answers

  • Joe_BurrowsJoe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭
    Accepted Answer
    Hi Mark

    I have converted this to a question and moved to the portal section :)

    This is possible by adding the below line to a custom form 

    { DataType: "DateTime", PropertyDisplayName: "Createddate", PropertyName: "CreatedDate", Disabled: true },

    For more information on custom forms checkout the below KB:
    https://support.cireson.com/KnowledgeBase/View/51#/

    Let me know if you need further assistance
    Cheers
    Joe

Answers

  • Joe_BurrowsJoe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭
    Accepted Answer
    Hi Mark

    I have converted this to a question and moved to the portal section :)

    This is possible by adding the below line to a custom form 

    { DataType: "DateTime", PropertyDisplayName: "Createddate", PropertyName: "CreatedDate", Disabled: true },

    For more information on custom forms checkout the below KB:
    https://support.cireson.com/KnowledgeBase/View/51#/

    Let me know if you need further assistance
    Cheers
    Joe
  • Eugene_RackEugene_Rack Customer Adept IT Monkey ✭✭
    Hello Joe

    I added an extra code to add the Last Modified date along with Created date. I am now trying find out if there is any code to display Related assets from Config Items. Display users Business Number, Title etc. It may not be possible using the Java Code but thought I would ask.
  • Joe_BurrowsJoe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭
    edited October 2016
    Hello Eugene

    Glad you got it sorted :). Colspan can set column size, for related assets are you wanting to edit the relateduserinfo.js form?

    Regards
    Joe



  • Eugene_RackEugene_Rack Customer Adept IT Monkey ✭✭
    Hello Joe

    I will look at the relateduserinfo.js to see if what I require is in there. I do have another request regarding information displayed on the General page. What code can I use for Createdby and Lastmodifiedby if this as tall possible.

    Kind regards
    Eugene
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