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Service Automation Tips & Tricks with the Cireson Portal


Let us show you the power of the Cireson Portal through examples of customization and automation.

This video will explore:

How to customize the Portal to your needs using Dynamic Forms by template ID
The power of Orchestrator and PowerShell for Service Manager and Cireson Portal automation
Custom tasks and real-world examples

Comments

  • Mike_StormsMike_Storms Customer Adept IT Monkey ✭✭
    Hi Seth, Excellent session.... Where can I find more information about webhooks? Does Cireson support incoming request for webhooks and if so how could they be used. Also we currently don't have access to Azure OMS but we do have orchestrator... how can we leverage on-demand task to be kicked off in orchestrator based on actions in the portal instead having runbooks watching for events which waste resources... or create task on the task menu that invoke a runbook when clicked.... do you have a common list of task folks should consider implementing that aren't out of the box? 
  • Kenneth_SundbyKenneth_Sundby Member IT Monkey ✭
    how can we leverage on-demand task to be kicked off in orchestrator based on actions in the portal
    Service Manager (Request Offerings) can be used for that :)
  • Geoff_RossGeoff_Ross Cireson Consultant O.G.
    @Mike_Storms

    If you want to build a task that kicks off an Orchestrator Runbook, you can but you can;t use a webhook like Seth showed us for Azure automation Runbooks or Azure Functions. You have to use the Orchestrator Web Service.

    Check out https://msdn.microsoft.com/en-us/library/hh921677.aspx

    Be warned, being Microsoft, its overly complex.

    Geoff
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