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@tagging people in comments

Julie_Johnson

Julie_Johnson Customer IT Monkey ✭

November 2016 in Service Manager Portal Feature Requests

It would be fantastic to tag users in comments that are added to an incident, request, etc. This is something that we had in previous tools that we greatly miss in the Cireson Portal!

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6

6 votes

Duplicate · Last Updated June 2018

This is a duplicate of the @mention functionality that was recently released. Please look at that functionality, and if you feel it could use some additional functionality to meet your needs please create a new feature request and be specific as to the missing features. Thanks!

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Leigh_Kilday Member Ninja IT Monkey ✭✭✭✭

November 2016

Yes, this used to be on the roadmap as well as using # for CIs .

It would be nice if those mentions to users sent them a notification.

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This discussion has been closed.

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