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CIreson Console Licensing App: Can't copy dll to server

Rob_R

Rob_R Member IT Monkey ✭

December 2016 in General Discussion

Tried to upgrade our CIreson Console Licensing App and when copying the *workflows.dll file to the server, I keep getting the error message that the file is in use by another program. I've tried stopping the SCSM services and connections but doesn't seem to stop the file from being updated. Has anyone run into this before? And what am I missing?

Thanks,
Rob

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Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

December 2016 edited December 2016 Answer ✓

Try stop the Microsoft Monitoring Agent (on the workflow server) before you copy.

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Brett_Moffett Cireson PACE Super IT Monkey ✭✭✭✭✭

December 2016

Have you stopped all three services plus the CiresonCacheBuilder service?
This DLL is used by the console and should not require the cachebuilder service to be stopped.
You may also need to make sure the console is closed and all users have their consoles closed on that are running locally on that server before the DLL file is released.

If you find out what the combination is that is preventing you from copying it, please post it back here for others to see the solution that you came up with.

I hope this answers your question.

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Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

December 2016 edited December 2016 Answer ✓

Try stop the Microsoft Monitoring Agent (on the workflow server) before you copy.

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Rob_R Member IT Monkey ✭

December 2016

Thanks @Joe_Burrows, Was able to figure it out and it was the Monitoring Agent that was locking the file.

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