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Software Assets, Related Software Items but no Related Hardware Assets

Adam_DzyackyAdam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭
edited December 2016 in Asset Management
It's the first time I've ever seen anything like this when building up a Software Asset and specifically I was building an SA to pickup SCOM Agent installs:
  1. Build the asset
  2. Define the match criteria (Software Pattern = "Microsoft Monitoring Agent")
The workflow runs and under Related Assets finds all the related Software Items matching this criteria, but doesn't return any Related Computers. Searching machines in SCSM, I can see the SCOM Agent install listed as an installed software item. All other defined assets continue to work as expected. I've tried wild carding the software pattern thinking there was an extra space or something but no joy on this one.

Running version v7.5.2012.148


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Answers

  • Joe_BurrowsJoe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭
    Thanks Adam! I have taken note :)
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